Shipping policy
We ship within the United States only. Orders are picked, packed and dispatched from our warehouse in Springdale, Arkansas, or from an Amazon fulfilment centre — so your parcel may arrive in Amazon packaging. Either way, it comes from us.
How long it takes
Your total wait is processing time + delivery time.
- Processing: 1–2 business days
- Standard delivery (free): 5–8 business days after dispatch — about 6–10 business days in total
- Express delivery ($5.95): 2–4 business days after dispatch — about 3–6 business days in total
We do not process or dispatch on weekends or public holidays. Orders placed after 2:00 PM CST begin processing the next business day.
These are estimates based on our own delivery records, not guarantees. Delivery may take longer during peak periods or where a carrier is delayed.
Shipping options at checkout
- Standard — free on every order, with no minimum.
- Express — $5.95. This speeds up the carrier leg only; processing time is the same.
We do not offer overnight or guaranteed next-day delivery.
Where we ship
We currently ship to addresses within the United States only, including Alaska and Hawaii. We do not ship internationally at this time.
Sales tax
Prices shown are exclusive of sales tax. Any applicable state or local sales tax is calculated and shown at checkout before you pay.
Tracking
You receive a tracking number by email as soon as your order is dispatched. Tracking can take up to 24–48 hours to begin updating after you receive it, and may not update every day while the parcel is in transit.
If you cannot find your tracking email, check your spam folder, then email us at support@beawart.com with your order number and we will resend it.
Changes and cancellations
You can cancel an order or correct the delivery address within 12 hours of placing it, by emailing support@beawart.com with your order number. After that the order may already be picked and packed at the warehouse and can no longer be changed.
Incorrect addresses
We are not responsible for non-delivery caused by an incorrect or incomplete address entered at checkout. Please check your address before completing your order.
If a parcel is returned to us because the address was wrong or incomplete, we will contact you to arrange reshipment. Reshipping costs may apply.
Proof of delivery, lost and stolen parcels
Our carriers record a delivery scan, and in many cases a photograph of the parcel at the delivery location. Once a carrier records a parcel as delivered to the address given at checkout, BEAWART is not responsible for parcels subsequently stolen or moved.
If tracking shows delivered but you cannot find your parcel, contact us within 7 days and we will open a carrier trace on your behalf.
If your order has not arrived within 15 business days of dispatch, email us and we will trace it, reship it at no cost, or refund you in full — whichever you prefer.
Damaged in transit
Email support@beawart.com within 7 days of delivery with photographs of the item and its packaging. We replace or refund damaged items at no cost to you, and you do not need to send anything back.
Contact
BEAWART LLC
Email: support@beawart.com
Phone: +1 (307) 202-5859
Hours: Monday–Friday, 9:00 AM – 6:00 PM CST
Mailing address: 30 N Gould St #48852, Sheridan, WY 82801
Warehouse: 2002 S. Pleasant St, Suite B, Springdale, AR 72764